Co-Founder
Sercan Topcu
Co-Founder - Revenue Operations, AI Enablement and Business Systems
Sercan helps businesses connect customer-facing improvements with the systems, information and workflows required to support them.
Focus
His work examines how leads enter a business, how information moves between people and systems, how teams measure performance and where appropriate AI-assisted workflows can reduce unnecessary friction.
Approach
Sercan’s approach begins with the current process rather than a predetermined software recommendation. The objective is to identify where information, ownership or workflow breaks down and define a practical improvement that fits the business.
Areas of work
- Revenue operations
- CRM and pipeline structure
- Lead routing and follow-up workflows
- Operational reporting
- AI enablement
- Process mapping
- System and ownership clarity
Merve Ozcan focuses on website strategy, professional-service positioning and customer experience.
Meet Merve Ozcan